Terms and Conditions

LAB所售賣之貨品為原廠正貨，並直接由代理商提供維修保用，LAB只負責零售，並非產品製造商或代理商。要求維修時，必須出示代理商之保用証及LAB之發票及其他代理商要求之文件。貨品保用及更換細則以代理商所訂定之保用證條款為準，一切維修保用問題，顧客須與代理商或製造商直接聯絡。 

LAB is a retail of the product only, if customer needs to repair their item, please contact the manufacturer directly with LAB’s receipt and warranty card (if any).All the terms and condition is follow with the manufacturer.

Payment付款方式

所有貨品價格都以港幣為單位。

只接受Payme, Paypal / VISA, MASTERCARD, AMERICAN EXPRESS信用卡付款。

ALL PRICES ARE IN HONG KONG DOLLAR.

We accept PayMe, Paypal and credit card. Paypal is strongly suggested, which will give you much more protection and secured. 

SHIPPING郵寄方法

香港:
貨品會用順豐寄出， 運費總數會於結算時列出。

貨品一般會於確認付款後的兩個工作天內寄出。

預購貨品有可能因生產過程出現延誤，引至未能準時出貨。LAB將會個別通知。
貨品到港後，會再以電郵通知客人領取或已寄出。

店中自取貨品請於收到"領取通知"電郵後，於營業時間內到店自取。
如於通知後3個月內未取，貨單將會取消並不會退款。

所有通知均用Whatsapp或電郵聯絡，請留意電郵會否被置於垃圾郵件中。

中國地區(廣東、北京、上海、福建、四川、重慶、浙江、山東及天津):
2kg以下會以香港郵政寄出，2kg以上請使用轉運服務，
因順豐寄中國大陸十分麻煩，本店已取消相關運送選項。

澳門地區會用順豐速運。

海外:
日本及台灣會用掛號空郵寄出, 郵費會於結算時列出。
運送時間會跟據不同國家而有所不同。
貨品一般會於確認付款後的兩個工作天內寄出。
一切稅項會由買家自付. LAB不會為任何額外稅收付上責任.
所有報關的描述及金額均會如實申報.
如郵寄國家未有列出，請聯絡LAB查詢運費。

所有運輸上的延誤及遺失LAB不會負責，但會嘗試協助。

運輸時間為LAB控制範圍以外，延誤不能視為退貨或取消訂單的理由。

Hong Kong:

All items will be shipped by SF Express, shipping cost will be calculated at check out. 

Items will be shipped within 2 business days.

"Pick up at store" please pick up at store after receiving notification email. If items has not been pick up 3 months since email sent, order will be cancelled and will not refund. 

All notices will be sent by Whatsapp or email, please check your junk mail box if you cannot receive the email.

International:

To China (Guangdong, Beijing, Shanghai, Fujian, Sichuan, Chongqing, Zhejiang, Shandong and Tianjin)
Under 2kg by Hong Kong Post, above 2kg please use your own forwarder service. SF Express is not available. 

To MACAO by SF EXPRESS,

To Japan and Taiwan by Hong Kong registered airmail/EMS.


Shipping cost is calculated when check out.
Shipping time is varies depends on your country.

If your country is not list at check out, please contact us for a shipping quote. 

LAB  takes no responsibility for lost shipments although we will do our best to track them down.

LAB cannot be held responsible for any delays in delivery. Delayed delivery will not give rise to any penalty nor indemnity, and cannot be used as reason for cancelling the order.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.   Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.   These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.  
“We do not mark merchandise values below value or mark items as ‘gifts’ - US and International government regulations prohibit such behavior.”   We Declare FULL VALUE On Customs Forms. We will not provide false information on custom forms so please do not ask us to.

RETURN POLICY退貨方法

以貨品交收日期為準，購物7 天內如產品質量由代理商檢查證實乃出廠缺點，顧客可更換相同型號之貨品，但更換之貨品必須包裝完整、沒有任何人為損毀及刮花痕跡、未填寫保用證 (如適用)，並只限更換相同型號之貨品。其他一切退貨理由絕不接受。

已使用的貨品恕不更換，運費將不會退款。LAB保留最終決定權。

更換貨品不包括古董物品、二手物品。限期過後， 恕不更換。

所有退款會於PAYPAL或所使用的信用卡進行，需時1-2個月，不會現金退款。

如有需要 , 請電郵info@lab-collector-hk.com或致電68905913。

All the terms and condition is follow with the manufacturer. We provide 7 days return and replacement service. Any products received within 7 days (count from Post Office tracking information) and defects are found and confirmed by the manufacturer is their fault. LAB would arrange for replacement of same product that customer ordered, with same quantity. (not include defects caused by careless use by the buyer, and MUST still in original package.) 
This does not apply to vintage items. LAB will only replace the same product with same quantity, we do not accept money back. Shipping fee will not be refunded. 

Refund will be made in PAYPAL or Credit Card, it may take up to 2 months. NO CASH REFUND. 

Customers wish to arrange for replacement, please email us at info@lab-collector-hk.com. Or call us at 68905913

 

PRODUCTS, CONTENTS AND SPECIFICATIONS

LAB有權於不作另行通知下更改條款的細節。

All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors.

This English version is only a translation. Please refer to the tradition Chinese version.