Refund policy

以貨品交收日期為準，購物7 天內如產品質量由代理商檢查證實乃出廠缺點，顧客可更換相同型號之貨品，但更換之貨品必須包裝完整、沒有任何人為損毀及刮花痕跡、未填寫保用證 (如適用)，並只限更換相同型號之貨品。

更換貨品不包括減價貨品、古董物品、二手物品及個別指定產品。限期過後， 恕不更換。

如有需要 , 請電郵或致電info@lab-collector-hk.com。

All the terms and condition is follow with the manufacturer. We provide 7 days return and replacement service.Any products received within 7 days (count from Post Office tracking information) and defects are found and confirmed by the manufacturer is their fault. LAB would arrange for replacement of same product that customer ordered, with same quantity. (not include defects caused by careless use by the buyer, and still in original package.)This does not apply to discount items, vintage items, tableware, bota de vino JB, and any specific items. LAB will only replace the same product with same quantity, we do not accept money back.

Customers wish to arrange for replacement, please email us at info@lab-collector-hk.com.